Welcome to the Human Resource Management Questions for PMP examination. These questions here have been collected from various sources. Please check the sources given with each of the question for any further information. The answers are given at the bottom of the page
Ques. 1.
You are managing a project of installing and commissioning new tablet making machines in your pharmaceutical plant. The production head who is your colleague, wants to remove two of the four resources he has assigned to your project,to a more important project. This will upset your schedule. What strategy should you use to resolve the conflict?
A. Confront
B. Smoothing
C. Compromise
D. Accept
Source
You are managing a project of installing and commissioning new tablet making machines in your pharmaceutical plant. The production head who is your colleague, wants to remove two of the four resources he has assigned to your project,to a more important project. This will upset your schedule. What strategy should you use to resolve the conflict?
A. Confront
B. Smoothing
C. Compromise
D. Accept
Source
Ques. 2.
When your objective is to get a lasting win-win solution to a problem, which conflict resolution technique should you use?
A. Collaborate or Problem Solve
B. Smooth or Accommodate
C. Withdraw or Avoid
D. Compromise or Reconcile
Source
When your objective is to get a lasting win-win solution to a problem, which conflict resolution technique should you use?
A. Collaborate or Problem Solve
B. Smooth or Accommodate
C. Withdraw or Avoid
D. Compromise or Reconcile
Source
PMP Questions according to Knowledge Area
Ques. 3.
Which of the following is an effective influencing technique?
A. avoiding the conflict
B. Withdrawing from conflicts
C. Using flexible interpersonal style
D. Leading by example
E. Clarifying how decisions will be made
F. smoothing
G. Ground Rules
A. A,C,D,E,F,G
B. A,C,D,E,G
B. A,B,D,E,F,G
D. ALL THE ABOVE
Source
Which of the following is an effective influencing technique?
A. avoiding the conflict
B. Withdrawing from conflicts
C. Using flexible interpersonal style
D. Leading by example
E. Clarifying how decisions will be made
F. smoothing
G. Ground Rules
A. A,C,D,E,F,G
B. A,C,D,E,G
B. A,B,D,E,F,G
D. ALL THE ABOVE
Source
Ques. 4.
A tight matrix is:
A. A balanced matrix organization.
B. Where functional managers operate in a dual reporting structure reporting to both their own
departments and to the project manager.
C. Where all team members are brought together in one location.
D. A & B
Source
A tight matrix is:
A. A balanced matrix organization.
B. Where functional managers operate in a dual reporting structure reporting to both their own
departments and to the project manager.
C. Where all team members are brought together in one location.
D. A & B
Source
Ques. 5.
The project manager of a large, complex project is engaged with his core team in assessing the staffing pool for assigning resources to the project. Which of the following is not a factor that would influence the project manager's decisions on the assignments?
A.Organizational policies.
B.Availability of individuals.
C.Competencies of individuals.
D.Previous experience of individuals.
Source
The project manager of a large, complex project is engaged with his core team in assessing the staffing pool for assigning resources to the project. Which of the following is not a factor that would influence the project manager's decisions on the assignments?
A.Organizational policies.
B.Availability of individuals.
C.Competencies of individuals.
D.Previous experience of individuals.
Source
Ques. 6.
A project manager is running into problems with the team. People are repeatedly running into trouble over seemingly small problems: who takes notes at meetings, what dress is appropriate for the office, who people need to notify when they take a day off. The problems started out small, but as more people run into more problems the situation is rapidly escalating. This situation is most likely caused by a lack of:
A. Sensitivity training
B. Common courtesy
C. A reward system
D. Ground rules
Source
A project manager is running into problems with the team. People are repeatedly running into trouble over seemingly small problems: who takes notes at meetings, what dress is appropriate for the office, who people need to notify when they take a day off. The problems started out small, but as more people run into more problems the situation is rapidly escalating. This situation is most likely caused by a lack of:
A. Sensitivity training
B. Common courtesy
C. A reward system
D. Ground rules
Source
Ques. 7.
Which of the following is True in In a Matrix Format chart ?
A. Any One person is Accountable for any one task
B. Any One person is Responsible for any one task
C. More than one person is Accountable for any task
D. All the above
Source
Which of the following is True in In a Matrix Format chart ?
A. Any One person is Accountable for any one task
B. Any One person is Responsible for any one task
C. More than one person is Accountable for any task
D. All the above
Source
Ques. 8.
Which of the following is not True?
A. The project management team is a subset of the project team
B. The project team is a subset of the project management team
C. Project team members may also be referred to as the project’s staff
D. Project Management team can also be referred to as the core, executive, or leadership team
Source
Which of the following is not True?
A. The project management team is a subset of the project team
B. The project team is a subset of the project management team
C. Project team members may also be referred to as the project’s staff
D. Project Management team can also be referred to as the core, executive, or leadership team
Source
Ques. 9.
Which of the following method of conflict resolution provide short term solutions which do not work in long term?
A. Problem Solving B. Forcing
C. Smoothing
D. Compromise
Source
Which of the following method of conflict resolution provide short term solutions which do not work in long term?
A. Problem Solving B. Forcing
C. Smoothing
D. Compromise
Source
Ques. 10.
Joe is working as a project manager for Parts and Motors, Inc. One of your projects has been outsourced to BetterDoIt. Joe asked you to remove the costs involved with human resource management since this is the same team that worked on BetterDoIt’s previous projects. Your BEST response is to:
A. Cut the costs and accept Joe’s request
B. Explain to Joe that you have several costs, one of which is the Human Resource management costs which cannot be eliminated
C. Joe is doing right as since this is the same team that worked on BetterDoIt's previous projects
D. Reduce the team to manage your costs post consulting the HR department
Source: 4pmti.com
Joe is working as a project manager for Parts and Motors, Inc. One of your projects has been outsourced to BetterDoIt. Joe asked you to remove the costs involved with human resource management since this is the same team that worked on BetterDoIt’s previous projects. Your BEST response is to:
A. Cut the costs and accept Joe’s request
B. Explain to Joe that you have several costs, one of which is the Human Resource management costs which cannot be eliminated
C. Joe is doing right as since this is the same team that worked on BetterDoIt's previous projects
D. Reduce the team to manage your costs post consulting the HR department
Source: 4pmti.com
Ques. 11.
A project has gone through a massive cost reduction and in the process lost the existing project manager. When a new project manager was charted new to this project, one of the first steps she took was to review a document that depicted the stakeholders visually using a Venn diagram based on their power (ability to impose their will), urgency (need for immediate attention), and legitimacy (their involvement is appropriate). As a result she was able to identify dominant, forceful, and respected stakeholders whose expectations need to be managed. Which document was she reviewing?
A. Conflict management plan
B. Resource histogram
C. Influence/impact grid
D. Salience model
Source
A project has gone through a massive cost reduction and in the process lost the existing project manager. When a new project manager was charted new to this project, one of the first steps she took was to review a document that depicted the stakeholders visually using a Venn diagram based on their power (ability to impose their will), urgency (need for immediate attention), and legitimacy (their involvement is appropriate). As a result she was able to identify dominant, forceful, and respected stakeholders whose expectations need to be managed. Which document was she reviewing?
A. Conflict management plan
B. Resource histogram
C. Influence/impact grid
D. Salience model
Source
Ques. 12.
Leadership in a project environment should demonstrate all of the following characteristics except:
A. The focusing of the efforts of a group of people on achieving a common objective.
B. High levels of respect and trust.
C. The ability to get things done through others.
D. A primary focus on external senior managers and other key stakeholders to ensure the project is a success through managing upwards.
Source
Leadership in a project environment should demonstrate all of the following characteristics except:
A. The focusing of the efforts of a group of people on achieving a common objective.
B. High levels of respect and trust.
C. The ability to get things done through others.
D. A primary focus on external senior managers and other key stakeholders to ensure the project is a success through managing upwards.
Source
Ques. 13.
"Floundering" is the period when
A. every one is getting to know each other
B. Project needs crashing
C. procedures are already established and skills developed
D. it is needed to conduct a risk analysis
Source
"Floundering" is the period when
A. every one is getting to know each other
B. Project needs crashing
C. procedures are already established and skills developed
D. it is needed to conduct a risk analysis
Source
Ques. 14.
Out of the 5 stages of Tuckman ladder model of team development, which of the following stages project team members who worked together in earlier projects may skip most likely while forming the new team for the current project?
A. Forming
B. Norming
C. Storming
D. Performing
Source
Out of the 5 stages of Tuckman ladder model of team development, which of the following stages project team members who worked together in earlier projects may skip most likely while forming the new team for the current project?
A. Forming
B. Norming
C. Storming
D. Performing
Source
Ques. 15.
You are the project manager for a large project that has been completed on time and on budget. The customer and all of the stakeholders are very pleased with the results. As a direct result of the successful completion of the project, your project sponsor approves a bonus of $10,000 to you. There are twelve members on your project team. However, one of the people on the project team has been a very low contributor to the project; the other eleven have all been above standard. What should you do with the money?
A. Divide the money equally among all the team members
B. Ask the team members how they would divide the money
C. Keep the money yourself; you deserve it, and the manager gave it to you
D. Divide the money equally among the team members except for the substandard team member
Source
You are the project manager for a large project that has been completed on time and on budget. The customer and all of the stakeholders are very pleased with the results. As a direct result of the successful completion of the project, your project sponsor approves a bonus of $10,000 to you. There are twelve members on your project team. However, one of the people on the project team has been a very low contributor to the project; the other eleven have all been above standard. What should you do with the money?
A. Divide the money equally among all the team members
B. Ask the team members how they would divide the money
C. Keep the money yourself; you deserve it, and the manager gave it to you
D. Divide the money equally among the team members except for the substandard team member
Source
Ques. 16.
Conflict is inevitable in any project environment due to differences of opinions among project team members. At times, these differences of opinions become a negative factor.
While working on a project, the conflict has arose due to personal working style.Who is responsible to resolve conflict?
A. Project Manager
B. Project Team Members
C. Human Resource Manager
D. Sponsor
Source
Conflict is inevitable in any project environment due to differences of opinions among project team members. At times, these differences of opinions become a negative factor.
While working on a project, the conflict has arose due to personal working style.Who is responsible to resolve conflict?
A. Project Manager
B. Project Team Members
C. Human Resource Manager
D. Sponsor
Source
Ques. 17.
Public recognition of good performance creates positive reinforcement for the team members. When is the best time for a project manager to recognize team members' performance?
A. During the life cycle of the project
B. At the end of every phase of the project
C. At the end of the project
D. As mandated by the HR department.
Source
Public recognition of good performance creates positive reinforcement for the team members. When is the best time for a project manager to recognize team members' performance?
A. During the life cycle of the project
B. At the end of every phase of the project
C. At the end of the project
D. As mandated by the HR department.
Source
Ques. 18.
Which of these is not an Enterprise environmental factor that can influence the Plan Human Resource Management process?
A. Organizational culture and structure
B. Personnel administration policies
C. Existing human resources
D. Organizational standard processes, policies, and role descriptions
Source
Which of these is not an Enterprise environmental factor that can influence the Plan Human Resource Management process?
A. Organizational culture and structure
B. Personnel administration policies
C. Existing human resources
D. Organizational standard processes, policies, and role descriptions
Source
Ques. 19.
Which of the following is a human resource management executing process?
A. Execute Human Resource Management Plan
B. Execute Team Acquisition Plan
C. Acquire Project Team
D. Conduct Resource Acquisition
Source
Which of the following is a human resource management executing process?
A. Execute Human Resource Management Plan
B. Execute Team Acquisition Plan
C. Acquire Project Team
D. Conduct Resource Acquisition
Source
Ques. 20.
The skill of listening involves more than just hearing the sounds. One of the characteristics of a good listener is that he or she:
A. Finishes the speaker’s sentences
B. Take good notes
C. Repeats some of the things said
D. Agrees with the speak
Source
The skill of listening involves more than just hearing the sounds. One of the characteristics of a good listener is that he or she:
A. Finishes the speaker’s sentences
B. Take good notes
C. Repeats some of the things said
D. Agrees with the speak
Source
Ques. 21.
Which of the following is the best description of the objective team-building activities?
A. Team-building helps individual team members work together
B. Team-building helps individual team members to avoid conflicts & work together
C. Team-building helps individual team members to avoid conflicts
D. Team-building helps individual team members work together effectively
Source
Which of the following is the best description of the objective team-building activities?
A. Team-building helps individual team members work together
B. Team-building helps individual team members to avoid conflicts & work together
C. Team-building helps individual team members to avoid conflicts
D. Team-building helps individual team members work together effectively
Source
Ques. 22.
Which of the following is not a stage in Tuckman ladder?
A. Forming
B. Storming
C. Performing
D. Closing
Source
Which of the following is not a stage in Tuckman ladder?
A. Forming
B. Storming
C. Performing
D. Closing
Source
Answers:
1: C
2: A
3: B
4: C
5: A
6: D
7: A
8: B
9: C
10: B
11: A
12: D
13: A
14: C
15: B
16: B
17: A
18: D
19: C
20: C
21: D
22: D
