This article is next in series of our learning PEGA. In the first article we learnt what is PEGA and the subsequent articles talked about WorkType and WorkItem concepts in PEGA. We also learnt what are business rules in PEGA? In this post we will examine what are Operators and their roles in PEGA?
In any project team we have different team members playing different roles. There are project manager, business analyst, architects, designers, developers, testers, quality analyst etc in the team to who play different role in the team.
Anyone who can login into PEGA PRPRC system is called Operator. Each of the operators has an Operator ID and password and they are attached to a access group.
In PEGA PRPC system there are seven pre-defined standard roles. These are following
1. Work users
2. Work Managers
3. Business Analyst
4. System Architects
5. Project Managers
6. System Administrators
7. Executive Sponsors
Every role has its own portal. A business analyst role requires capturing requirements and design process and workflow for the application. To perform their role business analyst goes to the Business Architect Portal.
A System Architects or application developer need to design the user interface, business logic, process rules etc. so they go to Designer studio portal to do their work.
An End user or work user is one who actually uses the application. The end user has their own Case Worker portal where they go and create work items.
A Work Manager goes to the Case Manager Portal to approve or reject the works submitted by the work users.
PEGA PRPC system allows us to create additional roles.
Please visit PEGA Tutorials section for articles on PEGA and PRPC
